​Hello, I think you have a bug with latin font or… Do you know why the price displayed is “580€” and not 5.80€? It worked fine before update and it works well on “category” pages. An idea ? https://www.plaisirgoutvin.be/product/colombard-domaine-de-la-higuere/ and ok on https://www.plaisirgoutvin.be/product-category/cepages/colombard/​​ thank you in advance

Hello , here is a bug , vibration on index page , when you use mouse roll down the page vibrates , in demo also this bug exists , please help as soon as possible

Just a quick question. I haven’t updated theme for a while. And now backend page doesn’t shows up as before (not usable anymore) Is that just because newer wordpress version doesnt work with the old theme version? (maybe old wpbakery?)

Hi, I bought your theme but the WPML language switcher doesn’t work. I contacted WPML support and they say your theme is not compatible with their plugin (even if you say your theme is compatible in the specifications). I report what WPML support found. “Hi There, Your language switcher is not showing in the menu correctly. I have also tested on a clean environment using your theme and the switcher will not be placed in the menu, however, if you add a footer switcher it works as expected [To add a footer switcher go to WPML->Languages->Add footer switcher and test] As a test, you can also switch to a standard WP theme such as twenty20 and it should show as expected in the menu. Within our database it does not seem that this theme has been tested by our compatibility team, you can see all officially tested themes here https://wpml.org/documentation/theme-compatibility/ I would advise contacting your theme author regarding this issue and also letting them know about our go global program where we can help them make their theme officially compatible https://wpml.org/documentation/theme-compatibility/go-global-program/ In the meantime, you can add a language switcher in custom locations using 1 do_action(‘wpml_add_language_selector’); , i recommend contacting your theme author regarding the best location in their theme’s code to position this piece of code. https://wpml.org/documentation/getting-started-guide/language-setup/language-switcher-options/#custom-locations ” Can you help me?

Hi. Does the theme have a option to set the add cart button/icon always visible (not only on hover) on mobile shop page (no css customization… but simple option)? Thanks

Hey, can I use your template with Elementor? Cause I have one license left and some template are horrible in combination with elementor. And I want to avoid that experience again. Thank you

Hello, I have already renewed the support in the past to fix some layout issues and now I can see the logo (in header) and social link icons (in footer) don’t show on the web, contact form 7 doesn’t work properly and so I wanted to understand if I should do child theme at first not to loose your previous modifications as I am afraid to update the theme. Can the last theme update help with these issues or how can I solve it? Would I loose your modifications by updating the theme? The web is www.vinoliva.cz Is it you who could help me with these problems and what is the price for this one-time corrections? Thank you. Kind Regards Jirina

Bug: On Google Chrome when Scroll to Anchor is enabled there’s some screen shaking. The console logs “[Intervention] Unable to preventDefault inside passive event listener due to target being treated as passive. See https://www.chromestatus.com/features/6662647093133312". Your support ticket system is currently giving me a 503 error. Hence I’m writing here.

Hello! first of all congratulations for the excellent theme . I wanted to ask you how to edit and find the php file containing the “contact form” part, as in Italy there is an obligation to have a mandatory check for the privacy policy. I installed the theme some time ago but I never used it, but I can’t update it to the new version as we had made some changes … How can I edit that part of the contact form? thank you very much! . I’m desperate and I just can’t find that part in the code, and unfortunately in Italy we need it: (. Thank you very much wholeheartedly and I apologize for my English but I’m using translator

I’m having the same issue that other customers reported, it looks like the scrolling is impaired / shaky, for now just with the latest Chrome versions. The console shows the error: “[Intervention] Unable to preventDefault inside passive event listener due to target being treated as passive. See https://www.chromestatus.com/features/6662647093133312". Can’t open a ticket cause the support is expired… but the theme clearly needs an update.

Hi, how can I change the default color (e.g. orange to green)? I changed it in Themes > Customize > Color theme editor, but I still see orange as the basic color!

Hello, The issue on the live demo has been fixed, it was caused by Chrome browser update. Please submit a support ticket at https://themerex.ticksy.com/ – and get the latest theme version. Thank you! Regards

Hello! My support has expired but I have a problem with the Blog. I’ve installed WPML and now the blog can’t show any posts. Could you please help me finding a solution? Thank you!

Hello! I can’t change the display of items per row in the News/Blog Listing page, despite I’m trying to change them from the elementor modify screen. Is there any fix?

Hello, Is it possible to have a ‘cart’ icon next to the search when a product is added to cart ? Or can it only be added as a ‘text’ menu in the main nav ? Thank you

Hello! I wanted to know… is it possible to insert a different logo for the menu of an internal page? A logo for the homepage and a different logo for the internal pages. Thank you in advance. Best regards, Fabio.

Hi, I’m interested in buying your Laon, Wine House theme, but I have a question. Is it compatible with the Polylang plugin? thank you!

Hi I installed wpml plugin but I can’t see the selector in any menu except in the footer. Is it possible that there is a block or is it your bug? Thanks