Good day to you. Having inherited the administration of my client’s website from its previous developer, I’ve encountered the following code (along with other similar instances) being displayed on the live site: align=”center”][trx_title type=”5″ style=”iconed” icon=”icon-icon1″ image_size=”medium” position=”top” top=”null” bottom=”null”]Luxury Brands/trx_titleOfficial Retailer/trx_highlighttrx_column_item align=”center”Duty Free Shopping/trx_titleAll Locations/trx_highlighttrx_column_item align=”center”Exclusive Offers/trx_titleIslandwide/trx_highlight[/trx_columns] I also receive this alert: “This theme requires the following plugin: Pablo Gaudi Utilities” I’m at a complete loss as to what’s causing it. Is there anything that you can suggest to have this problem solved? Thanks in advance.

Whenever the parent or child theme loads I lose all the saved options and also the logo. How can I save everything and restore. Thanks

Good morning. The WordPress firewall warns me that the Wp Bakery plugin is to be updated to 6.5 (currently 6.4.1). How can I update the plugin? Thanks

Hi. I’ve upgrade the theme at the last version (1.4.4) beacuse Revolution Slider and WPBakery Page Builder needed an upgrade. But they are still non upgraded. How can I resolve? Thanks

Hello, I want to buy this template but i have some question before it, Can i have top menu bar like Home fullwidth 2 but with a transparent background and full page slider like Home fullwidth 1? Can i have gray background instead of white in pages? Thanks

​Hello, can I use a copy of the theme installed on a third level of my site without purchasing another license? Will the included plug-ins activate correctly?

Hello, Thank you for getting in touch with us! Our Tech support team will be glad to assist you with any questions you have. Please submit a support ticket at https://themerex.net/support/. Thank you! Support Portfolio Website

I need to hide the sroll up button that appears on every page and I can’t find a setting. Thanks

Hi, I just bought the theme and installed it but when I try to activate it breaks and gives this error via email. Error Details An error of type E_PARSE was caused in line 1 of the file /home3/earthstone/public_html/wp-content/themes/pabloguadi/functions.php. Error message: syntax error, unexpected ‘}’, expecting end of file please help

Hello, I was submitted a ticket about 27 hours ago but still not get any answer until now. Please check it. https://support.themerex.net/ticket/59036

Is this product currently up to date and compatible with Wordpress 5.8 and PHP 8 ? It has been a year since this was updated so I am concerned this theme will not work with modern installation. Any plans to update theme?