It says this theme is compatible with WPBakery Page Builder, but it’s not. The rows/columns do not split and there are no options to use anything other than the theme widgets, which is pointless unless you want your website to look exactly like the theme/demo site. Is this issue fixable or am I wasting my time trying?

I had several issues with the theme after the installation, but customer support fixed it all. Thanks, great theme!

the theme design is perfect, love it. although there exist some small problem, the author helped solved it perfectly, thank you so much.

Well first I would like to mention that this template is a great one, with a lot of features and very easy to set up. However the greatest thing is that these guys provide really AWESOME support! Thumbs up, keep up the good work!

We have bought metallex theme in which we are facing problems. In woocommerce product gallery is not showing and layout of pagination is out. Kindly resolve the issues. With best regards.

When i installed the theme was working at first with WPBakery, now i have Visual Composer. . . just out of nowhere changed the constructor ¿how and why in the HELL happend?. Also can’t change anything ‘cause template didn’t load and frontend didn’t work, at least not on project lightbox template. Cannot change the headers, all templates looks like DEMO1 and now the slider from canvas home just dissapear. So, your theme seems useless, i want a refund, i don’t want to waste my time (apparently for months) sending emails with no solution or in a theme so restrictive, ‘cause you didn’t specify that the license/remplates was blocked in almost anything. I sent you my purchase code and wp-admin that seems it’s your same answer for anything and anyone that aske you for support.

Visual Composer doesnt actually exist! Its only the theme elements. The solutions pages cant even use visual composer so unless you want your website to look exactly like theme its really dissapointing. I am very experienced with wordpress and the backend is not though out well. I have just wasted my money.

Hi.. I cant find a way to use the Home Two header. I’ve installed the demo contents but all home header style looked like home One. I want it the Home 2 header. Please respond on how to do it. Tq

Hi, purchased this theme 6 months ago. All of a sudden it stopped working. I reinstalled whole site and last version of the theme. Still not working. Cant se any of the settings in theme options. Can you please advice what to do?

Good day, Pleas is there an HTML version of this theme? I’d like to buy the HTML version

I’m done with you #Shtheme i want a REFUND!!! I send screenshots, the site is completely uninstalled (pages, metallex, plugins, projects, entries) in a word, completely useless. https://drive.google.com/drive/folders/1-lhwrAurPpYab2X0RqqkY2dPTEogJehP?usp=sharing I request a refund because the theme could never be customized, all the templates, 5 (canvas home) lookes like demo 1, as well as the menu and the header. I was trying for more than 1 week trying to modify it and without code it is impossible, which is ridiculous, ‘cause that’s why the visual constructor are for, and btw weighs a ton. oh yes, your theme also installed a bug that also does not let me modify because it activated the mod_secure of my hosting (hostgator) for security. blah blah blah, there are too many negative comments for so few downloads and as far as i can see (at least on public comments) none was solved, as buyers, we they just give up on METALLEX. Again, I WANT A REFUND!

When I change the permalinks to pretty permalinks instead of the standard ones, it ruins the design of the solutions page. Can you help with this?