I've been working with Wordpress websites since 2007. I always rely on the reviews to make smart purchase decisions with themes. TrueThemes had stellar reviews and I have to say, that the customer service I've received, has even surpassed the reviews. Really excellent support and a great product!

Hi there, It would be difficult to assess the situation via the comments section. Can I please request you to contact our support team to check this further? https://themeforest.net/item/phoxy-photography-wordpress/22781754/support Best regards, Andrian

Very attractive and feature rich theme. There was a bit of a learning curve at first working out how to utilise some of the sliders etc. as the theme utilises a different page builder to the one I have used before and took some adjustment, but the included demo pages made it easy to reverse engineer what I wanted and the templates make it easy to drop in the required elements. The included plugin The Grid is also very useful. Once you get your head around where everything is and what the different elements do, it's very intuitive and easy to deploy page elementsI initially had some plugin compatibility issues, but the support team were very helpful, offering me suggestions to try from my side, things to check with my hosting provider, and after a few red herrings the root cause was discovered and fixed in short order. I'm very pleased with the support I received in this matterOverall very happy with my purchase

Hello, What is the last version of Your theme? My client use your theme and i’m not sure it’s up to date.

Hello. I bought the theme yesterday and I tried to install it just now and i get the error that it’s missing the style.css stylesheet. I just uploaded the .zip file that I downloaded from my profile here. Not sure that I did anything wrong. Can you please look into it? Thanks.

in this template: n.foxdsgn.com/phoxy/portfolio-item/trendy/ the top menu automatically hides unless i scroll down, then it shows up. is there a way to make it always show? also, can i make each tile a separate album with separate images inside? in the demo link above, if i click on any image it opens a gallery with all the rest of the images in the tiles shown, but not a separate album with images. hope i’m making sense. thank you!

Great theme for the photographer. Many different styles of galleries. Good support service. I liked everything, thanks!

Beautiful theme with many, many options. If you get lost within all the options or have other problems, the support is really excellent, they are competent, very kind and answer very quickly.

I have version 2.0.4 and can’t seem to get this updated. I no longer get to upload photos to my galleries. Great theme though!!

This is a beautiful theme but as mentioned in other reviews there is a little bit of a learning curve in using this them. Core to the theme is a third-party plugin that allows for great flexibility in layout design. You can use this plugin as part of the theme's license but some features do require a full license for the plugin - I have not purchased a plugin license and I have not run into any limitations outside of not being able to update the plugin when a new version is available.Support is great - I ran into a number of questions/things I wanted to customized and I always received a very detailed answer that explained exactly what I wanted to do. I do suggest that when you install the theme that you import all demo content - there are some great layouts offered in the theme but you need to install the demo content to understand how everything works.Overall I am very happy with the design aspects of this theme - especially how things flow seamlessly into mobile layouts.

Support has been very quick to help with any issues presented and they'll keep looking until a solution has been found. Great service!

The simplicity of this theme is perfect and the support is excellent. Very intuitive and user-friendly. Lidia got back to me withing 20mn after sending a question. : )Thank you!

I really like this theme and the customer support is awesome. They are kind and very fast to help with a problem. Great Seller!!