The support quality is very good. We normally have a response in 24 hours. The theme is also very good even if we had some difficulties in admin all the options. But the support helped me :) Good theme and good support. https://www.valskitignes.fr

Dears, we cannot understand how to change the header in the sub-pages. E.g. the page About has the same header of About our sci club. We cannot find where we can customize the header so to have for every sub-page different headers. Thanks, cheers.

I'm giving this theme 5 stars because it works as advertised. The support worked for me quite well, and they replied within 24 hours.The theme is beautiful, and functional. Really easy to edit and get the look you want once you get the feel for WPBakery edit, which also has plenty examples and videos available online (helps a lot!)Thank you! It really makes my site look good, João Soareshttps://www.mountaingadget.pt

Unable to create directory wp-content/uploads/2019/06. Is its parent directory writable by the server? how to install plzz

Hello, I can not update WPBakery Visual Composer with a purchased license for this theme. Update Failed: Incorrect license key. I’ve installed the envato market plugin but that does not seem to have fixed the issue. Any help would be appreciated. Thanks!

Hello, i have 2 questions. 1# where can i change the color of ThemeREX Addons Social icons? 2# I also need youtube link, but there is no field for youtube, is it possible to add it?

Hi i would like to know why layout now showing when im on any woocommerce pages like shop cart checkout and others. thanks

Hi, When we update the Woocommerce, the name of the categories and subcategories changes to the link of each one. Any solution? Thanks.

Great Theme, I really like it. One star is missing for difficult translateability with WPML because of Visual Editor used.

Hi, i have try to download the theme but in chrome it won’t download it. It says it have virus and i can’t download it.

At the beginning a bit confusing with the header and the footer ... but then you can start full! Looks good, works well ... I can only recommend.

I had some issues and questions and the support solved it quickly.Perfect support, thanks for your help.

Dears, we cannot understand why on your demo in Themeforest, the snow’s parallax effect in both the sections where it’s present (Spa & Wellness and the interavtice map) work fine (in the home 2 demo). Instead, once we have imported the demo data, the snow’s parallax effect in both the sections doesn’t work fine in most of the popular browser (Chrome and worst then never in Firefox). Would you please let us know the parameters of the parallax effect in your original demo? Because in the imported demo data we have: 2 has parallax speed, animation FadeInUp and we cannot understand if the button “animate it” is selected or not. May you please help to solve this situation? Please keep in mind that the size of both the snow imagine are well copied by the original demo: we have re-done both in the right size as you has done. And actually even the demo data (the snow with the C of copyright) is in the right size of course. So the point is just about the parameters. Thanks Sincerely

Does the theme have the option of having a top menu over the main one (for example with social media icons, contact details etc)?

Hi, please do you have a demo, where can I see the administration as well? Is there a member zone or restricted pages only for logged in users? Is it also possible to use the calendar not as appointments but rather for events, that can be e.g. 1 week long? I’m looking for a theme for our Ski club, where we need to post events that people can register for. Also we have some pages which should be visible only for registered users. Thanks!

Hello, Could you please specify what exactly you want to change in the support ticket at https://themerex.ticksy.com/. The screenshot is appreciated. Our technical support team will be glad to assist you. Thank you! Regards